Diversity Management

The objectives of this course are to assist participants in understanding cultural, religious and ethnic difference and the impact that this can have in a business context in terms of operations and strategy.

Particular attention is paid to managerial aspects of diversity and the issues and challenges that can arise in managing diversity among either employees or customers.

As the course also focuses on cross cultural issues and communication, it is ideal for individuals seeking to develop the competencies required for operating in a multi-cultural business environment.

Content

Understanding Diversity
Diversity in a Globalised World
The Impact of Culture
Cross Cultural Communication
Diversity Systems
Developing Multi-Cultural Teams and Relationships
Diversity, Ethics and Proactive Social Responsibility
Measuring Diversity

Cost: €620 per participant

If you would like to join us for this seminar, please complete and fax the application form on the right hand. For further details contact us at or (089) 59990845.